If you’re not completely satisfied with your purchase, you may return it to us within 30 days of placing your order. To be eligible for a return, the merchandise must be in its original condition – unworn, unwashed, unaltered and with all original tags attached. Please note that the cost of return shipping will be the responsibility of the customer, and we recommend using a trackable shipping method.
Once we receive your return, we will process it within two business days. We will issue a refund via your original payment method, and you will receive an e-mail confirmation once it’s processed. Please be aware that we are unable to refund any shipping costs associated with your order.
We want to make sure you get the item you love, but unfortunately, we don’t offer exchanges at this time. If you need a different size, color, or style, we recommend returning your original item and placing a new order for the item you want.
Items marked as “final sale” cannot be returned or exchanged.
At Pure & Simple, we are committed to providing you with the highest level of customer service. If you have any questions or concerns about our returns and exchanges policy, please don’t hesitate to contact us; we’re always here to help!
The return package must be marked as a return for identification and must be trackable.
Unfortunately, we do not offer exchanges.
We recommend returning your item and placing a new order for the item of your choice.
All items purchased with the "Final Sale" tag cannot be returned or exchanged.